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Beautiful Homes Service provides a chic upgrade for this family home
Chennai, Tamil Nadu
Painting a semi-duplex apartment and a modular kitchen upgrade for an apartment in Chennai.
1,725 square feet
Two weeks for painting the full house and four weeks for the modular kitchen upgrade
On the ground level: a living room with a balcony and dining room, a pooja room, a kitchen and guest bedroom
On the first level: two bedrooms with attached bathrooms and balconies
When Hariraj T. first contacted Asian Paints for a quick painting service for his three-bedroom, semi-duplex apartment in Chennai, he was surprised to find out that the company’s Beautiful Homes Service could also help him with a much-needed update to his kitchen.
Along with his wife Sharmini and his daughter Harshana, Hariraj found a one-stop solution for his home renovation project earlier this year. By opting for full-service painting, textured accent walls and modular kitchen cabinets, the family was able to give their home a bright and colourful makeover in just under four weeks.
We spoke to Hariraj about his family’s experience with the Beautiful Homes Service. Edited excerpts from an interview:
Over the years, we have had the full house painted a few times but we weren’t very happy with the results the last time we used an independent painting service. During the pandemic when we decided to give the house a fresh paint job, we found that all roads led to Asian Paints. I was drawn to the advertising that promised a safety-first approach in terms of following COVID-19 protocols. There was one more reason we decided to go ahead with the Beautiful Homes Service—my older daughter’s husband is an architect and he advised us to work with Asian Paints too.
Initially, I just wanted to get the full house painted but my wife pointed out that the kitchen needed some rework too. The kitchen cabinets had been through wear and tear. There was some damage to them because of water seepage too. When we spoke to the Beautiful Homes Service, we realised that they could help us upgrade the kitchen too. So this time we opted for a modular kitchen with water-proof and stain-resistant shutters.
The Beautiful Homes service was very engaging and there were multiple visits by the team, whenever we requested them. We found that Asian Paints provided a one-stop solution for all of our requirements. I was most pleased to have a one point contact with Tharun, the Customer Experience Specialist (CES) assigned to us.
First, a team came over and took all the necessary measurements and made a note of all of our requirements and our budget. We had already done some of the homework and browsed through the Asian Paints website and narrowed down on some of the colours we wanted to use in the home.
My wife and daughter took over the colour selection process from thereon. They wanted to do something unique in the living and dining room areas and the Asian Paints team introduced us to texture walls. After browsing through the catalogues the team brought along, we opted for textured painting for two large walls—one in the living room and one in the dining room. The team offered to show us a mock-up of these textured walls but we didn’t think it was necessary at the time. In hindsight, it would have better if the team insisted and not just offered the 3D visualisation but having said that, we are happy with the end result.
The biggest challenge during the project was that my family and I didn’t want to leave the house during the renovation. The painting was therefore done very systematically by the team—first, they finished painting the upstairs bedrooms and bathrooms while we stayed in the guest bedroom, followed by all the other rooms on the ground level. The painting of the house was completed in two weeks and the modular kitchen was installed within four weeks.
The team also swift in taking corrective action if any issues came up. For instance, the paint used in the washrooms was darker than we expected and immediately Tharun instructed the team to make the necessary changes. I have to say that he is one of the best people I have ever worked with—he is a true leader and I’m glad that the Beautiful Homes Service ensured that he was always just a phone call away to address our issues.
The team was very professional and didn’t waste any time at all. We were impressed with the team’s discipline and commitment to finishing the project on time. A supervisor would visit every morning and evening to make sure the work was getting on as planned.
Initially, we were sceptical about having people spend 8-to-10 hours working inside the house. We requested that the same set of people worked inside the house throughout the project and as promised, the Beautiful Homes Service team made sure that everyone who worked with us was fully vaccinated and followed all the COVID-19 protocols. The whole team as well as my family masked up throughout the day and whenever required, we double masked too.
Are you looking for interior design expertise for your own project? We can help. Beautiful Homes Service by Asian Paints offers customers personalised interior design and hassle-free execution, all in one. We can help you design, visualise, and create your dream home. For a home consultation, click here.
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